Service policy

This website is operated by IMPORTACIONES SOARMA, S. DE R.L. DE C.V. (hereinafter SOARMA). At all times within the site, the terms 'we', 'us' and 'our' refer to the products offered by SOARMA.

SOARMA offers this website, which includes all the information, tools and services available on this site for you, the user, conditional on your acceptance of all the terms, conditions, policies and notices established here.

By visiting our site and / or purchasing something from us, you participate in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service "," Terms "), including additional terms and conditions and policies referred to here and / or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and / or content contributors.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on continuously improved computer systems to provide you with a better customer experience, and we provide the online e-commerce platform that enables us to offer you our products and services.

All our products have industrial and intellectual property rights in their favor, if you find any product that violates or may violate your industrial property rights or intellectual, we ask that you contact us as soon as possible at .


By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and have given us your consent to allow let any of your minor dependents use this site.

The site or any other site of our company, Importaciones Soarma, S. de R.L. de C.V. THERE IS AN ANNUAL PROGRAM, that is, WE DO NOT HAVE AN AFFILIATION PROGRAM, POINTS OR ANY KIND OF MONTHLY OR ANNUAL MEMBERSHIP.

You may not use our products for any illegal or unauthorized purpose, nor may the use of the Service violate any laws in your jurisdiction (including, but not limited to, the laws copyright).

You do not have authorization from us to use the images published in other media, nor can you appropriate said images, much less profit from them, subject to the rules established in matters of industrial and intellectual property applicable to the jurisdiction where SOARMA is located.


We reserve the right to refuse service to anyone for any reason or at any time.

All user data is protected by the Federal Law on Protection of Data Held by Individuals in force, and will not be disclosed to any third party; If you want more information about it, we suggest you consult our PRIVACY NOTICE.

The content of the information that SOARMA uses may be transferred unencrypted and involve transmissions over various networks and changes to meet and adapt to technical networking requirements or devices. Credit / debit card information is always encrypted during transfer via third-party networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the site website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or affect these Terms.


The prices of our products are subject to change without prior notice.

We reserve the right at any time to modify or discontinue the product (or any part or content thereof) without prior notice at any time. < / p>

We will not be liable to you or to any third party for any modification, price change, suspension or interruption of the Service.


Certain products or services may be exclusively available online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store, however we cannot guarantee that the display of any color on your computer monitor is accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service; We also invite you to know the recommendations for use of the product that you have purchased, as well as the return policy of each product.


SOARMA reserves the right to reject any order you place with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit / debit card, and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or shipping address, telephone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by distributors or resellers. You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit / debit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary. For more details, review our Exchange Policy.


If at our request, you submit certain specific submissions (for example, contest entries) or without a request from us, submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comment you send us in any way. We do not have and will not be required to keep any comments confidential; pay compensation for any comments; or to reply to any comments.

We may, but have no obligation, to monitor, edit or remove content that, in our sole discretion, we determine is illegal, offensive, threatening, libelous, defamatory , pornographic, obscene or objectionable, or that violates the intellectual property of any party or these Terms of Service.

You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your comments will not contain defamatory or illegal, abusive or obscene material. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comment. You are solely responsible for

any comments you make and their precision. We do not assume any responsibility, for the comments posted by you or any third party.

To send us your comments, we would appreciate it if you could send them to us via email , we will be very attentive to it and we will try to answer in a period no longer than 48 hours after receipt; However, response times may vary depending on the workload we have and the complexity of solving your concerns.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that, in good faith, may be related to product descriptions, prices , promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order. ).

We are under no obligation to update, modify, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required the law. No specified update or update date applied to the Service or to any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


These Terms of Service and any other agreement by which we provide Services will be governed and interpreted in accordance with the federal laws of the United Mexican States, in the case of courts , we submit to the Courts and Tribunals of Mexico City. You can review the most recent version of the Terms of Service at any time on this page.

Without limitation, we reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes your acceptance of those changes.


Questions about the Terms of Service should be sent to